Two things wrong with this. First, I was relatively upset that my tenants were calling service-people to the apartment without my consent. I certainly couldn’t reimburse them for unauthorized repairs — it could have very well been something that I could have fixed myself, with little out-of-pocket expense. (It turns out that they weren’t looking to be reimbursed — they actually thought it was in the lease that they were responsible for coordinating and paying anyone having to do with clogged drains/pipes etc. ) Also, they seriously waited four days?? DAYS? If my (only) toilet completely stopped flushing, I would be taking action within hours, certainly not days.
The second thing wrong? I, in a relative panic, called my (very handy) boyfriend to come over to look at the toilet right away. I literally left work, still wearing a suit and heels to go check out this toilet issue. I’m expecting something catastrophic and gross — after all, they said that hadn’t been working for FOUR DAYS. Surprisingly, the toilet was pristine and empty. Yep, it still flushed, just not as strong as it had in the past. And they claim that there was a dramatic difference about four days before. Comparing it to my toilet downstairs, they seemed fairly equal. I don’t pay that much attention, however, to the power of the flush of my toilet. Boyfriend thinks that it isn’t flushing quite up to par either. We checked out the mechanics of the actual toilet, though, and everything seems to be working just fine.
There was a big ice storm that came through approximately four days before they called me about the toilet — if enough snow/ice blew up into the vent stack on the roof (which allows air into the plumbing system, allowing it to drain, flush, and all of the other things that we take for granted), that would cause a problem with both toilets — more on the second floor (tenant) toilet than on mine. If that was the case, all we needed to do was wait a week or so until we got some nice warm spring weather that would cause the blockage to melt.
But, alas, spring came and my tenants tell me that there’s no change. If it’s not a vent issue, we really have no idea what the issue is. Although, to me, it looks like the toilet is fine, and I’m kind of irritated with the way that they handled telling me about it, I do still have a duty to try to resolve the situation. So, I called the plumber. He’s coming tomorrow, I’m hoping for good news.